PRIVACY NOTICE
Last updated January 11, 2023
This privacy notice for Ovata Global Ltd ('Company', 'we', 'us', or 'our'), describes how and
why we might collect, store, use, and/or share ('process') your information when you use our
services ('Services'), such as when you:
- Download and use our mobile application (Ovata ), or any other application of ours that links to
this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights
and choices. If you do not agree with our policies and practices, please do not use our
Services. If you still have any questions or
concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details
about any of these topics by clicking the link following each key point or by using our table of
contents below to find the
section you are looking for. You can also click here to go directly to our
table of contents.
What personal information do we process? What personal information do we process? When you
visit, use, or navigate our Services, we may process personal information depending on how you
interact with Ovata Global Ltd and the Services, the choices you make, and
the products and features you use. Click here to learn more.
Do we process any sensitive personal information? We may process sensitive personal information
when necessary with your consent or as otherwise permitted by applicable law. Click here to learn more.
Do we receive any information from third parties? We do not receive any information from third
parties.
How do we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and to comply
with law. We may also process your
information for other purposes with your consent. We process your information only when we have
a valid legal reason to do so. Click to learn more.
In what situations and with which parties do we share personal information? We may share
information in specific situations and with specific third parties. Click here
to learn more
How do we keep your information safe? We have organisational and technical processes and
procedures in place to protect your personal information. However, no electronic transmission
over the internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorised third parties will not be able to defeat our security and
improperly collect, access, steal, or
modify your information. Click here to learn more.
What are your rights? Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal information. Click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by filling out our
data subject request form available here or by contacting us. We will consider
and act upon any request in accordance with applicable
data protection laws.
Want to learn more about what Ovata Global Ltd does with any information we collect? Click here to review the notice in full
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the
Services, express an interest in obtaining information about us or our products and Services,
when you participate in activities on the
Services, or otherwise when you contact us
Personal Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products
and features you use. The personal
information we collect may include the following:
- names
- phone numbers
- email addresses
- mailing addresses
- job titles
- billing addresses
- debit/credit card numbers
Sensitive Information. When necessary, with your consent or as otherwise permitted by
applicable law, we process the following categories of sensitive information:
- credit worthiness data
- financial data
Payment Data We may collect data necessary to process your payment if you make purchases, such
as your payment instrument number, and the security code associated with your payment
instrument. All payment data is stored
by __________. You may find their privacy notice link(s) here: __________.
Application Data If you use our application(s), we also may collect the following information
if you choose to provide us with access or permission:
- Geolocation Information. We may request access or permission to track location-based information
from your mobile device, either continuously or while you are using our mobile application(s),
to provide certain location-based
services. If you wish to change our access or permissions, you may do so in your device's
settings
- Push Notifications. We may request to send you push notifications regarding your account or
certain features of the application(s). If you wish to opt out from receiving these types of
communications, you may turn them off in
your device's settings.
This information is primarily needed to maintain the security and operation of our
application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes
with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our
Services, including:
-
To facilitate account creation and authentication and otherwise manage user accounts.
We may process your information so you can create and log in to your account, as well
as keep your account in working order
-
To deliver and facilitate delivery of services to the user. We may process your
information to provide you with the requested service
-
To send administrative information to you. We may process your information to send you
details about our products and services, changes to our terms and policies, and other
similar information.
-
To save or protect an individual's vital interest. We may process your information when
necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have
a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent,
to comply with laws, to provide you with
services to enter into or fulfil our contractual obligations, to protect your rights, or to
fulfil our legitimate business interests.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal
bases we rely on in order to process your personal information. As such, we may rely on the
following legal bases to process your
personal information:
-
Consent. We may process your information if you have given us permission (i.e. consent)
to use your personal information for a specific purpose. You can withdraw your consent
at any time. Click here to learn more.
-
Performance of a Contract We may process your personal information when we believe it
is necessary to fulfil our contractual obligations to you, including providing our
Services or at your request prior to entering into a
contract with you.
-
Legal Obligations. We may process your information where we believe it is necessary for
compliance with our legal obligations, such as to cooperate with a law enforcement body
or regulatory agency, exercise or defend our
legal rights, or disclose your information as evidence in litigation in which we are
involved.
-
Vital Interests. We may process your information where we believe it is necessary to
protect your vital interests or the vital interests of a third party, such as situations
involving potential threats to the safety of any person
In legal terms, we are generally the 'data controller' under European data protection laws of
the personal information described in this privacy notice, since we determine the means and/or
purposes of the data processing we perform.
This privacy notice does not apply to the personal information we process as a 'data processor'
on behalf of our customers. In those situations, the customer that we provide services to and
with whom we have entered into a data
processing agreement is the 'data controller' responsible for your personal information, and we
merely process your information on their behalf in accordance with your instructions. If you
want to know more about our customers'
privacy practices, you should read their privacy policies and direct any questions you have to
them.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with
the following third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with
third-party vendors, service providers, contractors, or agents ('third parties') who perform
services for us or on our behalf and require
access to such information to do that work. We have contracts in place with our third parties,
which are designed to help safeguard your personal information. This means that they cannot do
anything with your personal information
unless we have instructed them to do it. They will also not share your personal information with
any organisation apart from us. They also commit to protect the data they hold on our behalf and
to retain it for the period we instruct.
The third parties we may share personal information with are as follows:
We also may need to share your personal information in the following situations:
-
Business Transfers. We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or acquisition of
all or a portion of our business to another company
-
When we use Google Maps Platform APIs. We may share your information with certain
Google Maps Platform APIs (e.g. Google Maps API, Places API). To find out more about
Google’s Privacy Policy, please refer to
this link
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or
store information. Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our
Cookie Notice.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your
own.
Our servers are located in. If you are accessing our Services from outside, please be aware
that your information may be transferred to, stored, and processed by us in our facilities and
by those third parties with whom we may share
your personal information (see 'WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?' above), in and other countries.
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these
countries may not necessarily have data protection laws or other similar laws as comprehensive
as those in your country. However, we
will take all necessary measures to protect your personal information in accordance with this
privacy notice and applicable law.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in
this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set
out in this privacy notice, unless a longer retention period is required or permitted by law
(such as tax, accounting, or other legal
requirements). No purpose in this notice will require us keeping your personal information for
longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will
either delete or anonymise such information, or, if this is not possible (for example, because
your personal information has been
stored in backup archives), then we will securely store your personal information and isolate it
from any further processing until deletion is possible
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and
technical security measures
We have implemented appropriate and reasonable technical and organisational security measures
designed to protect the security of any personal information we process. However, despite our
safeguards and efforts to secure your
information, no electronic transmission over the Internet or information storage technology can
be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorised third parties
will not be able to defeat our security and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal information, transmission of
personal information to and from our Services is
at your own risk. You should only access the Services within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of
age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the
Services, you represent that you are at least 18 or that you are the parent or guardian of such
a minor and consent to such minor
dependent’s use of the Services. If we learn that personal information from users less than 18
years of age has been collected, we will deactivate the account and take reasonable measures to
promptly delete such data from our
records. If you become aware of any data we may have collected from children under age 18,
please contact us at __________.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA) and United Kingdom (UK),
you have rights that allow you greater access to and control over your personal information. You
may review, change, or terminate
your account at any time.
In some regions (like the EEA and UK), you have certain rights under applicable data protection
laws. These may include the right (i) to request access and obtain a copy of your personal
information, (ii) to request rectification or
erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable,
to data portability. In certain circumstances, you may also have the right to object to the
processing of your personal information. You can make
such a request by contacting us by using the contact details provided in the section 'HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
We will consider and act upon any request in accordance with applicable data protection
laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal
information, you also have the right to complain to your local data protection supervisory
authority. You can find their contact details
here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities are
available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal
information, you have the right to withdraw your consent at any time. You can withdraw your
consent at any time by contacting us by using the
contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?' below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal
nor, will it affect the processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing
and promotional communications at any time by clicking on the unsubscribe link in the emails
that we send, or by contacting us
using the details provided in the section
'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'
below. You will then be removed from the marketing lists. However, we may still communicate with
you — for example, to send you
service-related messages that are necessary for the administration and use of your account, to
respond to service requests, or for other non-marketing purposes
Account Information
If you would at any time like to review or change the information in your account or terminate
your account, you can:
- Log in to your account settings and update your user account.
- Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist
with any investigations, enforce our legal terms and/or comply with applicable legal
requirements.
If you have questions or comments about your privacy rights, you may email us at
[email protected].
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a
Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not
to have data about your online browsing
activities monitored and collected. At this stage no uniform technology standard for recognising
and implementing DNT signals has been finalised. As such, we do not currently respond to DNT
browser signals or any other
mechanism that automatically communicates your choice not to be tracked online. If a standard
for online tracking is adopted that we must follow in the future, we will inform you about that
practice in a revised version of this privacy
notice.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding
access to your personal information
California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our
users who are California residents to request and obtain from us, once a year and free of
charge, information about categories of personal
information (if any) we disclosed to third parties for direct marketing purposes and the names
and addresses of all third parties with which we shared personal information in the immediately
preceding calendar year. If you are a
California resident and would like to make such a request, please submit your request in writing
to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with
Services, you have the right to request removal of unwanted data that you publicly post on the
Services. To request removal of such data,
please contact us using the contact information provided below and include the email address
associated with your account and a statement that you reside in California. We will make sure
the data is not publicly displayed on the
Services, but please be aware that the data may not be completely or comprehensively removed
from all our systems (e.g. backups, etc.).
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by
an updated 'Revised' date and the updated version will be effective as soon as it is accessible.
If we make material changes to this privacy
notice, we may notify you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this privacy notice frequently to be
informed of how we are protecting your
information
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at __________ or by post
to:
Ovata Global Ltd
50 Sloane Avenue
London SW3 3DD
United Kingdom
If you are a resident in the United Kingdom, the 'data controller' of your personal information
is Ovata Global Ltd. Ovata Global Ltd has appointed Ovata Global to be its representative in the
UK. You can contact them directly
regarding the processing of your information by Ovata Global Ltd, by email at [email protected], by
phone at 07761177766, or by post to:
50 Sloane Avenue
London SW3 3DD
United Kingdom
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it. To request to
review, update, or delete your personal
information, please submit a request form by clicking here